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- Infrastructure Services
Let us help you leverage your existing infrastructure with an eye on security and industry best practices. Whether you need our help meeting a deadline or getting started, we'll help you get on the ground running. Contact sales@vinci-corp.com for pricing. - Support
Hands-on Vinci Consulting experts are available to support your network infrastructure needs. Your organization will be given multiple accounts to our support portal as needed. Depending on the level of support, a reply to an issue is made within its respective response time. For level 1 and 2 support, the method of response can be either email or phone, depending on the severity of the issue. Custom support services can be tailored to the specific needs of a client as well.
Support is available during regular business hours EST. Please contact sales@vinci-consulting-corp.com for pricing.
| | Response Method | Response Time | | Level 3 | Portal/Email | 1 business day | | Level 2 | Portal/Email/Phone | 4 hours | | Level 1 | Portal/Email/Phone | 2 hours |
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